Shipping policy

Shipping Policy

Order Processing All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive an email confirmation once your order has been dispatched.

Delivery Times & Rates

• Ireland: 2–4 business days — rates calculated at checkout
• European Union: 4–7 business days — rates calculated at checkout
• Rest of World: 7–14 business days — rates calculated at checkout

Tracking Once your order is shipped, you'll receive a tracking number by email so you can follow your delivery.

Delays Delivery times are estimates and may be affected by busy periods, customs clearance, or events outside our control. We are not responsible for delays caused by courier services.

Lost or Damaged Items If your order arrives damaged or goes missing, please contact us within 7 days of the expected delivery date at [your email address] and we'll resolve it promptly.

Customs & Import Duties (Non-EU) For deliveries outside the EU, customs fees or import duties may apply. These are the responsibility of the customer.